AI Custom Agents

Autonomous BDR and SDR agents that think, act, and learn from your company's context, executing multi-step tasks in real systems to boost precision and efficiency at scale.

 

AI Custom Agents Triario

What is a custom agent?

An AI Custom Agent isn't just a tool, it's a fully integrated teammate.

Designed to understand your business objectives, a Custom Agent thinks, decides, and acts to achieve goals like qualifying leads or handling first-line support. It doesn't just follow scripts, it learns from your company's data, uses your systems, and applies your processes to take action in real time. With a deep, custom-built knowledge base about your services, your workflows, and your tone, it operates autonomously across platforms, planning multi-step actions, executing with precision, and learning from every interaction to improve continuously.

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Is your company ready for the Agent-to-Human selling era?

The challenges we help you overcome

No follow-up, no conversion

No follow-up, no conversion

Leads go cold without timely qualification and outreach.

BDRs stuck in repetitive work

BDRs stuck in repetitive work

Top talent is wasted on tasks that don't scale.

Inconsistent customer experience

Inconsistent customer experience

Each lead or client gets a different level of service.

Rising headcount, rising costs

Rising headcount, rising costs

Scaling with people alone drives up fixed expenses.

Leaky pipeline

Leaky pipeline

Too many leads enter, too few convert.

Manual doesn't scale

Manual doesn't scale

Growth stalls when everything depends on headcount.

Why AI Custom Agents

create real business impact

Why AI Custom Agents

Deploying an AI Custom Agent is like having your top BDRs working 24/7—at a fraction of the cost. These agents automate complex, multi-step workflows that typically require multiple people, accelerating lead qualification, prospecting, and meeting booking.

They reduce operational costs, boost team productivity, and enhance customer experience while ensuring full consistency in follow-ups and CRM updates.

More than just cost savings, they unlock new revenue by reactivating cold accounts and engaging leads that would otherwise be missed.

What teams typically achieve with a Custom Agent

AI SDRs
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AI SDRs allow companies to process 10–15x more leads compared to traditional teams

Increased meetings booked
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Increase your meetings booked by 20%

Reduce acquisition costs
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Reduce acquisition costs by up to 70%.

Accelerate your pipeline with AI
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Accelerate your pipeline by 40–60%

Custom AI Agents built to sell for you

Sales has evolved.
Generic automation no longer converts.
Our custom AI agents qualify leads, follow up at scale, and book meetings automatically — tailored to your sales process.

Our methodology

Discovery & needs assessment

  • Business goals
  • Use cases
  • Stakeholders
  • Requirements
Discovery & needs assessment

Agent design

  • Architecture
  • Workflows
  • Prompts
  • UX
Agent design

Data Integration

  • APIs
  • Databases
  • Security
  • Knowledge 
  • Requirements
Data Integration

Technical Implementation

  • Development
  • automation
  • infrastructure
  • deployment
Technical Implementation

Testing & Go-Live

  • QA
  • Validation
  • Performance
  • Launch
Testing & Go-Live

Support & Evolution

  • Scaling
  • Continuous Improvement
  • Monitoring
  • Optimization
Support & Evolution

Uses cases

  • icon-purple-dark-square-money

    Sales

    • Automatic lead qualification.
    • Intelligent behavior-based follow-up.
    • Prioritization by lead scoring.
    • Handling basic objections.
    • Scheduling in the sales team calendar.
    • Reactivation of cold leads.
    AI Agent for Sales

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    Customer Success

    • Autonomous ticket resolution
    • Dynamic case documentation
    • Status updates in internal systems
    • Intelligent escalation only when necessary
    AI Agent for Customer Success

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    Operations

    • Data collection
    • Information validation
    • Internal request management
    • Multi-step workflow automation
    • Notifications and proactive follow-up
    AI Agent for Operations

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    Marketing

    • Inbound lead management
    • Contact enrichment
    • Message personalization for campaigns
    • Report generation and analysis
    AI Agent for Marketing

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    Internal processes

    • Employee onboarding
    • Document management
    • Logistics coordination (shipments, inventories)
    • Processing of routine requests
    AI Agent for Internal processes

Frequently Asked Questions

  • 1. How does an AI Custom Agent work?

    It understands your business goal, plans actions, uses your tools and data, and executes tasks—like qualifying leads or handling support—autonomously across systems.

  • 2. Is it just a chatbot or automation?

    No. Unlike chatbots or rule-based flows, a Custom Agent thinks, decides, and acts using real-time context, data, and goals—just like a trained team member.

  • 3. How do we get started?

    We begin by understanding your specific needs. Then we design the AI solution, connect to your data sources, implement and test the agent, and support ongoing optimization.

  • 4. What technologies do you use?

    We work with leading AI and cloud technologies, including OpenAI, AWS, Google Cloud, and custom orchestration layers built for enterprise-grade reliability.

  • 5. What kind of tasks can the agent handle?

    From lead qualification, prospecting and meeting booking, to handling level 1 support tickets, routing, enrichment, and CRM updates—it all depends on your goals.

  • 6. Is this a product or a service?

    It’s a fully customized service. Every project is tailored to your processes, data, systems, and objectives—built hand-in-hand with your team.

  • 7. What support do you provide after launch?

    We stay with you: monitoring, testing, improving. We fine-tune prompts, logic, and integrations to ensure your Custom Agent evolves with your business.

Design an AI Agent That Works for You

Let’s explore your needs and define a custom AI agent tailored to your processes, data, and business goals. Our team will guide you from idea to implementation.

Wayne AI Agent